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Provides guidelines for the implementation of quality systems and quality improvement programs in hospitality industries such as hotels, motels, clubs, restaurants and caterers, based on the requirements of AS 3901/NZS 9001/ISO 9001. Developed jointly by Standards Australia/Standards New Zealand and Tourism Training Australia, it provides links to training programs in the hospitality industry and the ‘Excellence in Hospitality’ program.

Product Details

Edition:

1st

Published:

01/01/1994

ISBN(s):

0726290491

Number of Pages:

42

File Size:

1 file , 310 KB

Product Code(s):

10166982, 10166949, 10166974