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Adopts ISO/IECÂ 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IECÂ 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IECÂ 24774, and the process attributes, as defined in ISO/IECÂ 33020.
Product Details
- Edition:
- 1st
- Published:
- 05/15/2017
- ISBN(s):
- 9781760357368
- Number of Pages:
- 115
- File Size:
- 1 file , 3.6 MB
- Product Code(s):
- 10157809, 10157801, 10157823
